Shareholder services

Inquiries relating to shareholders, such as queries concerning notification of change of address, dividend payments and lost share certificates, should be made to the company's registrars. The company has a share account, management and dealing facility for all shareholders via Equiniti Limited.

This offers shareholders secure access to their account details held on the share register to amend address information and payment instructions directly, as well as providing a simple and convenient way of buying and selling the Company's ordinary shares.

For internet services visit www.shareview.co.uk. The Shareview Dealing service is also available by telephone on +44 (0) 3456 037037 between 8.00 am and 4.30 pm, Monday to Friday (excluding UK Bank Holidays).

The best way to ensure that dividends are received as quickly as possible is to instruct the company's registrars to pay them directly into a bank or building society account; tax vouchers are then mailed to shareholders separately. Dividend mandate forms are available from the registrars. This method also avoids the risk of dividend cheques being delayed or lost in the post.

Dividend mandate forms are available from the registrars, either from their website www.shareview.co.uk or by telephone on the Equiniti General Shareholder Helpline number below.

Calling from the UK: 0371 384 2179 or if calling from overseas: +44 (0) 121 415 7047. Lines are open 8.30am to 5.30pm, Monday to Friday (excluding UK Bank Holidays).


Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
www.shareview.co.uk

 

Warning to shareholders

In recent years many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters which imply a connection to the company concerned. These are typically from overseas based ‘brokers' who target UK shareholders offering to sell them what often turn out to be worthless or high-risk shares in US or UK investments.

They can be very persistent and extremely persuasive and it is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free reports into the company.

The FCA latest guidance can be found here.

How to avoid share fraud:

  1. Keep in mind that firms authorised by the FCA are unlikely to contact you out of the blue with an offer to buy or sell shares.
  2. Do not get into a conversation, note the name of the person and firm contacting you and then end the call.
  3. Check the Financial Services Register from www.fca.org.uk to see if the person and firm contacting you is authorised by the FCA.
  4. Beware of fraudsters claiming to be from an authorised firm, copying its website or giving you false contact details. 
  5. Use the firm's contact details listed on the Register if you want to call it back.
  6. Call the FCA on 0800 111 6768 if the firm does not have contact details on the Register or you are told they are out of date.
  7. Search the list of unauthorised firms to avoid at www.fca.org.uk/scams.
  8. Consider that if you buy or sell shares from an unauthorised firm you will not have access to the Financial Ombudsman Service or  Financial Services Compensation Scheme
  9. Think about getting independent financial and professional advice before you hand over any money.
  10. Remember: if it sounds too good to be true, it probably is!

If you receive any unsolicited investment advice:

  1. If you are approached by fraudsters please tell the FCA using the share fraud reporting form at www.fca.org.uk/scams, where you can find out more about investment scams.
  2. If you have already paid money to share fraudsters you should contact Action Fraud on 0300 123 2040.

Details of any share-dealing facilities that the company endorses will be included in company mailings.

More detailed information on this or similar activity can be found on the FCA website: http://www.fca.org.uk/

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